{"id":1998,"date":"2024-10-29T14:08:40","date_gmt":"2024-10-29T14:08:40","guid":{"rendered":"https:\/\/www.pepella.it\/privacy-policy\/"},"modified":"2024-12-10T13:27:10","modified_gmt":"2024-12-10T13:27:10","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.pepella.it\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1998\" class=\"elementor elementor-1998 elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3923835 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"3923835\" data-element_type=\"section\" data-e-type=\"section\" 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data-settings=\"{&quot;hoteller_ext_link_sidemenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_closed_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_is_scrollme&quot;:&quot;false&quot;,&quot;hoteller_ext_is_smoove&quot;:&quot;false&quot;,&quot;hoteller_ext_is_parallax_mouse&quot;:&quot;false&quot;,&quot;hoteller_ext_is_infinite&quot;:&quot;false&quot;,&quot;hoteller_ext_is_fadeout_animation&quot;:&quot;false&quot;,&quot;hoteller_ext_mobile_static&quot;:&quot;false&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e0cb286 elementor-widget elementor-widget-heading\" data-id=\"e0cb286\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;hoteller_ext_link_sidemenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_closed_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_is_scrollme&quot;:&quot;false&quot;,&quot;hoteller_ext_is_smoove&quot;:&quot;false&quot;,&quot;hoteller_ext_is_parallax_mouse&quot;:&quot;false&quot;,&quot;hoteller_ext_is_infinite&quot;:&quot;false&quot;,&quot;hoteller_ext_is_fadeout_animation&quot;:&quot;false&quot;,&quot;hoteller_ext_mobile_static&quot;:&quot;false&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-5bdd6232 e-flex e-con-boxed e-con e-parent\" data-id=\"5bdd6232\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;hoteller_ext_is_background_parallax&quot;:&quot;false&quot;,&quot;hoteller_ext_is_background_backdrop&quot;:&quot;false&quot;,&quot;hoteller_ext_is_background_on_scroll&quot;:&quot;false&quot;,&quot;hoteller_ext_link_sidemenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_closed_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_is_scrollme&quot;:&quot;false&quot;,&quot;hoteller_ext_is_smoove&quot;:&quot;false&quot;,&quot;hoteller_ext_is_parallax_mouse&quot;:&quot;false&quot;,&quot;hoteller_ext_is_infinite&quot;:&quot;false&quot;,&quot;hoteller_ext_is_fadeout_animation&quot;:&quot;false&quot;,&quot;hoteller_ext_mobile_static&quot;:&quot;false&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-42c5a8e4 elementor-widget elementor-widget-text-editor\" data-id=\"42c5a8e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;hoteller_ext_link_sidemenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_closed_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_is_scrollme&quot;:&quot;false&quot;,&quot;hoteller_ext_is_smoove&quot;:&quot;false&quot;,&quot;hoteller_ext_is_parallax_mouse&quot;:&quot;false&quot;,&quot;hoteller_ext_is_infinite&quot;:&quot;false&quot;,&quot;hoteller_ext_is_fadeout_animation&quot;:&quot;false&quot;,&quot;hoteller_ext_mobile_static&quot;:&quot;false&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>Privacy Policy<\/strong><br \/><strong>Last updated: 02\/12\/2024<\/strong><\/h2><p><strong>Pepella<\/strong>, managed by <strong>Bagni D\u2019Arienzo S.r.l.<\/strong>, is committed to protecting the privacy of its customers and website users, in compliance with global data protection regulations, including:<\/p><ul><li><strong>GDPR<\/strong> (General Data Protection Regulation &#8211; EU),<\/li><li><strong>CCPA\/CPRA<\/strong> (California Consumer Privacy Act\/California Privacy Rights Act &#8211; USA),<\/li><li><strong>LGPD<\/strong> (Lei Geral de Prote\u00e7\u00e3o de Dados &#8211; Brazil),<\/li><li><strong>POPIA<\/strong> (Protection of Personal Information Act &#8211; South Africa).<\/li><\/ul><p>This Privacy Policy outlines how personal data is collected, used, shared, and protected.<\/p><hr \/><h3><strong>1. Data Controller<\/strong><\/h3><p>The Data Controller is <strong>Bagni D\u2019Arienzo S.r.l.<\/strong>, headquartered at <strong>Via Pasitea, 71, 84017 Positano (SA), Italy<\/strong>, VAT ID <strong>02972990655<\/strong>.<\/p><p><strong>Contact Information<\/strong>:<\/p><ul><li>Email: <strong><a rel=\"noopener\">info@pepella.it<\/a><\/strong><\/li><\/ul><p>For inquiries about data protection or to exercise data subject rights, please use the contact information provided above.<\/p><hr \/><h3><strong>2. Scope of Application<\/strong><\/h3><p>This Privacy Policy applies to personal data collected through:<\/p><ul><li><strong><a href=\"http:\/\/www.pepella.it\" target=\"_new\" rel=\"noopener\">www.pepella.it<\/a><\/strong><\/li><\/ul><hr \/><h3><strong>3. Purposes and Legal Bases for Processing<\/strong><\/h3><table><thead><tr><th><strong>Purpose<\/strong><\/th><th><strong>Legal Basis<\/strong><\/th><\/tr><\/thead><tbody><tr><td>Managing bookings and customer support<\/td><td>GDPR: Contract (Art. 6(1)(b)); LGPD: Contract performance.<\/td><\/tr><tr><td>Communications via email and SMS<\/td><td>Explicit consent provided by the user during the booking process.<\/td><\/tr><tr><td>Sending newsletters and promotional offers<\/td><td>GDPR: Explicit consent (Art. 6(1)(a)); Legitimate interest for existing customers.<\/td><\/tr><tr><td>Compliance with tax, accounting, and administrative obligations<\/td><td>GDPR: Legal obligation (Art. 6(1)(c)); LGPD: Regulatory obligations.<\/td><\/tr><tr><td>Targeted advertising (cookies and analytics)<\/td><td>GDPR: Explicit consent (Art. 6(1)(a)); CCPA\/CPRA: Limitations on data sharing and selling.<\/td><\/tr><\/tbody><\/table><p><strong>Note<\/strong>: Failure to provide essential data may prevent us from delivering the requested service.<\/p><hr \/><h3><strong>4. Marketing Communications<\/strong><\/h3><ol><li><p><strong>Email and SMS<\/strong>:<\/p><ul><li>Purpose: Updates on bookings, service communications, and promotional offers.<\/li><li>Opt-out: Users can unsubscribe at any time by replying &#8220;STOP&#8221; or contacting <strong><a rel=\"noopener\">info@pepella.it<\/a><\/strong>.<\/li><\/ul><\/li><li><p><strong>Newsletter<\/strong>:<\/p><ul><li>Explicit consent is required for new users; existing customers receive communications based on legitimate interest.<\/li><li>An &#8220;unsubscribe&#8221; link is included in every email.<\/li><\/ul><\/li><li><p><strong>Advertising Cookies<\/strong>:<\/p><ul><li>The site uses tools like Google Ads and Meta for retargeting.<\/li><li>Users can manage preferences via the cookie banner.<\/li><\/ul><\/li><\/ol><hr \/><h3><strong>5. Data Subject Rights<\/strong><\/h3><p>Data subject rights vary based on jurisdiction:<\/p><ul><li><strong>GDPR (EU)<\/strong>: Access, rectification, erasure, restriction, portability, and objection.<\/li><li><strong>CCPA\/CPRA (USA)<\/strong>: Request access to data, deletion, and limitation of data sharing.<\/li><li><strong>LGPD (Brazil)<\/strong>: Confirmation of processing, anonymization, and explanations about data use.<\/li><li><strong>POPIA (South Africa)<\/strong>: Rectification, withdrawal of consent, and portability.<\/li><\/ul><p><strong>How to exercise rights<\/strong>:<\/p><ul><li>Send a request to <strong><a rel=\"noopener\">info@pepella.it<\/a><\/strong>.<\/li><\/ul><hr \/><h3><strong>6. Data Recipients<\/strong><\/h3><p>Personal data may be shared with:<\/p><ul><li>Technical service providers (hosting, email management).<\/li><li>Legal and fiscal authorities for mandatory compliance.<\/li><li>Advertising partners for retargeting campaigns (with explicit consent).<\/li><\/ul><p><strong>Transfers Outside the EU<\/strong>: Data will only be transferred outside the EU with adequate safeguards, such as Standard Contractual Clauses.<\/p><hr \/><h3><strong>7. Data Retention Period<\/strong><\/h3><table><thead><tr><th><strong>Type of Data<\/strong><\/th><th><strong>Retention Period<\/strong><\/th><\/tr><\/thead><tbody><tr><td>Bookings and contracts<\/td><td>5 years after the relationship ends (Art. 2948 of the Italian Civil Code).<\/td><\/tr><tr><td>Tax-related data<\/td><td>10 years (Art. 2220 of the Italian Civil Code).<\/td><\/tr><tr><td>Marketing and newsletters<\/td><td>Until consent is withdrawn.<\/td><\/tr><\/tbody><\/table><hr \/><h3><strong>8. Data Security<\/strong><\/h3><p>Pepella adopts appropriate technical and organizational measures to prevent unauthorized access, loss, or unlawful processing of personal data.<\/p><hr \/><h3><strong>9. Cookie Policy<\/strong><\/h3><p>The website uses cookies to ensure functionality, analytics, and advertising:<\/p><ul><li><strong>Technical cookies<\/strong>: Necessary for website functionality.<\/li><li><strong>Analytical and marketing cookies<\/strong>: Require user consent.<\/li><\/ul><p>Users can manage their preferences via the cookie banner or refer to the <strong>Cookie Policy<\/strong>.<\/p><hr \/><h3><strong>10. Changes to the Privacy Policy<\/strong><\/h3><p>This Privacy Policy may be updated to ensure compliance with applicable laws. Updates will be communicated via the website or email.<\/p><hr \/><h3><strong>Contact Information<\/strong><\/h3><p><strong>Bagni D\u2019Arienzo S.r.l.<\/strong><br \/>Via Pasitea, 71, 84017 Positano (SA), Italy<br \/><strong>Email<\/strong>: <a rel=\"noopener\">info@pepella.it<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Privacy PolicyLast updated: 02\/12\/2024 Pepella, managed by Bagni D\u2019Arienzo S.r.l., is committed to protecting the privacy of its customers and website users, in compliance with global data protection regulations, including: GDPR (General Data Protection Regulation &#8211; EU), CCPA\/CPRA [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1998","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.pepella.it\/en\/wp-json\/wp\/v2\/pages\/1998","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pepella.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.pepella.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.pepella.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pepella.it\/en\/wp-json\/wp\/v2\/comments?post=1998"}],"version-history":[{"count":6,"href":"https:\/\/www.pepella.it\/en\/wp-json\/wp\/v2\/pages\/1998\/revisions"}],"predecessor-version":[{"id":2111,"href":"https:\/\/www.pepella.it\/en\/wp-json\/wp\/v2\/pages\/1998\/revisions\/2111"}],"wp:attachment":[{"href":"https:\/\/www.pepella.it\/en\/wp-json\/wp\/v2\/media?parent=1998"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}